How can we help?
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Refund & travel voucherGet a voucher with 10% more value, or a refund -
Change flightChoose other flights that suit your schedule -
Name correctionRequest a name correction for someone with a booking -
Carriage of petsRequest arrangements for travelling with your pet. -
Young solo travellerRequest arrangements for children travelling alone -
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COVID-19 consent formComplete this consent form before you fly -
Tax InvoiceShare your details to request a tax invoice -
FeedbackSend us a compliment or a complaint -
Travel requirementsFind what you need for your trip -
My TripsTake control of your upcoming trip -
Missing baggage?Don't worry, use this tracker to find your bags
First, enter your booking reference below to get the unutilised value of your ticket refunded, or exchange it for a voucher worth 10% more.
If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests.
First, enter the booking reference containing the name you wish to correct.
If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests.
Frequently asked questions
Online check-in for flights from the U.S. opens 24 hours prior to departure. For flights to the U.S., the online check-in window opens 24 hours prior to departure from Doha.
For all other flights, online check-in is available 48 hours to 90 minutes prior to the flight's departure.
For more information on online check-in, please click here.
Do you have any more requests?
Get in touch from anywhere
If you still need help, you can get in touch below.
United States