Welcome to oneworld
Welcome to oneworld
Discover
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Fly with a brighter alliance
Welcome to oneworld®, an alliance of world's leading airlines committed to providing the highest level of service across more than 900 destinations worldwide.
Enjoy an array of special privileges and rewards, which includes earning and redeeming frequent flyer miles and points on all oneworld® member airlines, and for the top tier customers access to more than 600 business lounges globally.
Your ticket to more destinations around the globe
Plan your next journey, with comprehensive flight schedules and routing information for all oneworld® member airlines and their affiliates.
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Be recognised
As a oneworld traveller, satisfaction awaits you around the globe. Your frequent flyer status is recognised across all member airlines and you are entitled to a range of benefits, which are provided according to the following oneworld tier levels, no matter which cabin class you are flying in:
Tier benefits
oneworld tier benefits oneworld tier status Ruby Sapphire Emerald Qatar Airways Privilege Club membership tiers Burgundy
Silver
Gold
Platinum
Earn Avios and Qpoints on all oneworld flights Yes Yes Yes Yes Redeem Avios on all oneworld flights Yes Yes Yes Yes Access to Business Class priority check-in - Yes Yes Yes Access to preferred or pre-reserved seating * - Yes Yes Yes Priority on waitlists and when on standby - Yes Yes Yes Access to Business class lounges - - Yes Yes Priority boarding - - Yes Yes Extra baggage allowance - - Yes Yes Priority baggage handling - - Yes Yes Fast track at security lanes - - - Yes Access to First Class priority check-in - - - Yes Access to First Class lounges***** - - - Yes *Access to preferred or pre-reserved seating is in accordance with the individual policy of the oneworld member airline operating the flight. First and Business Class check-in desks and lounges are not available at all airports. Fast track is not available at all airports. oneworld benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld member airline (marketed means that there must be a oneworld member airline’s flight number on your ticket). Alaska Airlines, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Royal Air Maroc, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines and oneworld are trademarks of their respective companies. LATAM Airlines (Paraguay) is currently not a part of oneworld. Some limitations and exceptions may apply. For more information, visit www.oneworld.com/travel-benefits.
Other benefits
Privilege Club members can earn Avios and Qpoints on booking classes for flights marketed** and operated*** by any oneworld airline without having to join a separate frequent flyer programme.
The number of Avios you can earn when flying with one of the oneworld member airlines depends on the airline, cabin, and booking class of travel.
Privilege Club members can also redeem their Avios for complimentary flights operated** by oneworld airlines or for journeys involving sectors**** on any number of oneworld carriers.
Earning and redeeming with oneworld partner airlines.
Use My Calculator to find the number of Avios and Qpoints, you can earn, as well as Avios required for flight awards on oneworld airlines.
If you are a top tier member of oneworld member Frequent Flyer programme (Emerald or Sapphire), you are eligible to use any of more than 600 business class lounges globally.
Find out which lounges are available at airports around the world at oneworld.com
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
- Qatar Airways Premium Lounges are not included in oneworld lounge access policy. However, oneworld customers holding First or Business Class tickets on Qatar Airways or other oneworld members are invited to use the lounges.
- Some lounges may get busy at peak times, and access to them may be restricted as a result.
- A non-affiliated third party may operate some lounges on behalf of the individual airline. Access to some lounges operated by third-parties on behalf of oneworld member airlines may be restricted at some times.
- Arrivals lounges are excluded.
- Spa and pre-flight dining facilities are excluded.
- British Airways Concorde lounges are excluded.
Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use any lounge offered by any oneworld airline when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown.
Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
- Sapphire tier frequent flyers are welcome in Business Class* or frequent flyer lounges. *Does not include Qantas Domestic Business Lounges.
- Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.
- You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.
The following exceptions apply:
- American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
- American Airlines AAdvantage® members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit, http://www.aa.com/i18n/travelInformation/airportAmenities/AdmiralsClub.jsp
- Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges.
- Qatar Airways Premium Lounges are not included in oneworld lounge access policy. However, oneworld customers holding First or Business Class tickets on Qatar Airways or other oneworld members are invited to use the lounges.
- Guests are not permitted in Qatar Airways Premium lounges.
- TAM First Class Lounge in Sao Paulo Guarulhos International Airport is excluded.
Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline.
- Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
- First Class passengers may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld airline.
Connecting between oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul* and an international short haul or domestic flight (and vice-versa). (* a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours).
- Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
- You must be prepared to show your boarding pass or itinerary showing travel in First or Business Class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
The following exceptions apply:
- First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean); customers travelling in First or Business Class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.
- Guests are not permitted in Qatar Airways Premium lounges.
- *In accordance with the individual policy of the oneworld member airline operating the flight.
- ** Marketed refers to the airline whose flight number is specified on your booking.
- *** Operated refers to the airline you are flying with.
- **** A sector is a part of your itinerary e.g a return trip from London to Bangkok is a 4 sector journey, i.e. LHRDOH (1) – DOHBKK (2) – BKKDOH (3) – DOHLHR (4).
- ***** Does not grant access for Premium Lounges unless holding a Premium Ticket. Lounge entry is subject to lounge capacity.
- Lounge access is available on the day of departure when the next onward flight is marketed and operated by a oneworld airline.
- To gain access to lounge, eligible frequent flyer programme members must show their frequent flyer programme membership card (plastic card) and a valid ticket and/or boarding card for a departure marketed and operated by any oneworld airline from that city on that day.
- At peak periods, access to some lounges may be restricted because of capacity constraints. Access may not apply at a limited number of lounges operated by third parties.
- Lounge access is not available to American Airlines’ AAdvantage members travelling on wholly North American itineraries (within the USA, Canada, Mexico (except Mexico City), Bermuda, Bahamas and the Caribbean).
- Code-share flights carrying the codes of oneworld member airlines but operated by non-oneworld airlines do not offer oneworld services and benefits.
- American Airlines and Qantas offer programmes enabling a customer to pay to gain access to their lounges. These lounge members do not automatically gain access to other oneworld carrier lounges as part of the oneworld agreement, but may qualify on oneworld lounge access rules.
- Access to arrival lounges is not covered by oneworld agreements.
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
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Exploring the world has never been easier
The oneworld Alliance offers a way to visit many countries, around the world, all in a single itinerary. It’s called Round The World. There are three types of Round The World fares to choose from.
oneworld Explorer
Continent-Based Air Travel
No matter where business or pleasure takes you, oneworld’s vast network means your Round The World trip via oneworld Explorer fare makes it easy to travel from city to city, and continent to continent. And, for every dot you connect, you earn more miles and points to spend across the oneworld Alliance. Book now on oneworld.com.
Global Explorer
Distance-Based Air Travel
For an even wider choice of where to travel, book your Round The World trip via Global Explorer, which grants you access to an even more extensive list of airlines, including Aer Lingus, Bangkok Airways, oneworld connect partner Fiji Airways, Jetstar, Jetstar Asia, Jetstar Japan, Jetstar Pacific, WestJet and Qantas code-share flights operated by Air Tahiti Nui. Book now on oneworld.com.
Circle Pacific
Multi-Continent Air Travel
If you prefer to visit multiple continents without actually flying all the way around the world, our Circle Pacific fare lets you explore the continents that border the Pacific Ocean. You can choose to start and finish your journey in one of the following continents:
- Asia (Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam)
- Southwest Pacific (Australia and New Zealand)
- North America (USA and Canada)
- South America
Online booking is currently not available. Contact your travel agent to plan and book your Circle Pacific trip now.
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Global Support
Connecting between airlines at unfamiliar airports can be a stressful experience, especially if your flight is delayed. We recognise the impact delays and missed connections can have on your plans and on your life.
As part of the oneworld Alliance’s commitment to making global air travel as frictionless as possible, we’re proud to offer oneworld Global Support - teams of connection experts. At select airports across our network, our Global Support Teams are on the ground, diligently tracking flights, to make sure everything goes smoothly the second you touch down.
oneworld Global Support is currently available in Hong Kong, London Heathrow, Madrid Barajas, New York JFK, Miami, Dallas/Fort Worth, Chicago O'Hare, Los Angeles, Sydney, and Tokyo Narita. The service is offered at these airports whenever possible, subject to operational constraints.
