SUMMARY

            The Qatar Airways x Luxury London Raffle (the “RAFFLE”) is sponsored by Qatar Airways with its registered office at P.O. Box 25550, Doha, State of Qatar (the “Sponsor” or “Qatar Airways”). The Raffle is not sponsored, endorsed, administered by or associated with Facebook, Instagram ‎or Twitter.‎ ‎The Raffle and Prizes are subject to these Official Rules which form a legally binding agreement with respect to this Raffle between the Sponsor and each individual who enters the Raffle (the “Participant”).  Please read them carefully. If you do not agree to these Official Rules, you are not eligible to participate in the Raffle or to win any of the Prizes. The decisions of the Sponsor are final and binding on all aspects of this Raffle as permitted by law. The Raffle is run and sponsored by Qatar Airways in complete independence from any local government offices or tenders. 

2.         ELIGIBILITY

2.1        The Raffle is open to legal residents of the United Kingdom (“Eligible Country”) who are at least 18 years old as of the date of entering the Raffle.

2.2        Each Participant confirms that they meet all eligibility requirements in Clause 2.1 (the "Eligibility Requirements").

2.3        Employees, officers, directors and agents of Qatar Airways, each of their immediate family members (spouse, parents, siblings and children, grandparents, cousins, etc.) and household members are not eligible to participate in the Raffle.

2.4       Participants must subscribe to the Qatar Airways newsletter to enter the Raffle.

3.         AGREEMENT TO RULES

            All Participants must comply with these Official Rules. All interpretations of these Official Rules by Qatar Airways are final. You agree that registration for this Raffle and/or a submission of an entry in the Raffle constitutes your agreement to these Official Rules. By participating in the Raffle, you agree to these Official Rules and that all interpretations of these Official Rules by Qatar Airways are final as permitted by law.

4.         RAFFLE PERIOD

4.1        This Raffle commences on the 20 November, 2023 at 00:00 (UK time) or any extended date which the Sponsor may in its sole discretion decide (“Raffle Period”), and will end on 20 December, 2023 at 23:59 (UK time).

5.         HOW TO PARTICIPATE IN THE RAFFLE:

5.1        NO PURCHASE IS NECESSARY TO PARTICIPATE OR WIN.

5.2          You must meet the eligibility requirements stated in Clause 2 and can enter the Raffle during its Period before the deadline stated in sub-clause 4.1 by following this step:

5.3          You may enter the Raffle only once.

6.         PRIZES

6.1        Subject to the Prize restrictions stated in clause 8 below, and the eligibility and entry requirements stated in clauses 2 and 5 above, one confirmed Winner will win the Grand Prize:

Grand Prize: One (1) confirmed Winner will win a package comprising of the following:

• Two (2) Business Class Roundtrip tickets for the United Kingdom to Cape Town, on Qatar Airways operated flights
• Accommodation at The Table Bay Hotel in Cape Town for five (5) nights, for two (2) persons (Bed & Breakfast)
• Complimentary 60-minute massage treatment for two (2) at the Camelot Spa

7.         WINNER’S SELECTION

7.1       On 10 January 2024, the Entries of the qualifying Participants who have successfully performed step 1 set out in sub- clause 5.2 will be placed into a computerised random draw. One (1) winner will be selected.

7.2       The Winner will be sent a prize announcement through Qatar Airways official account via a direct message to the email address from which he/she entered (“Prize Announcement”). The Winner will have forty-eight (48) hours to respond to the Prize Announcement.

7.3       Qatar Airways will request verification of the Winner’s age, identity, email address and residential address.

7.4       The Winner will be required to sign and return via email an affidavit of eligibility and liability release provided by Sponsor (collectively, the “Release”) within ten (10) days of receipt.

If a Potential Winner:

(i) does not meet the Eligibility Requirements;

(ii) does not respond to the Prize Announcement within the period specified in this sub-clause by the Sponsor;

(iii) does not wish to receive a Prize;

(iv) refuses or fails to provide verification information;

(v) fails to return the Release within the specified timeframe; or

(vi) is disqualified,

that Potential Winner’s Prize will be forfeited and an alternate Potential Winner may be drawn.

In this case, the process in sub-clauses 7.2-7.5 will be repeated. If the replacement Winner is also not awarded a Prize for any of the reasons set out in this subclause 7.5, then at Qatar Airways’ discretion, the Prize in question may be completely forfeited (i.e. no replacement winner will be chosen), or the process in clauses 7.2-7.5 may be repeated.

7.6       Winner will be contacted on 10 January 2024.

7.7       The chances of winning depend upon the number of entrants.

8.         PRIZE RESTRICTIONS

8.1        Prizes are provided “as is” and without any warranty, representation or guarantee, express or implied in fact or in law, and any implied warranty of merchantability (or other warranty as to quality) or fitness for a particular purpose. A Potential Winner who is ineligible for a Prize, or is unable to or who does not accept or utilize a Prize, for any reason will not make any claim against the Sponsor. 

8.2        Prizes are non-extendable, non-transferable and non-cashable. No cash redemption or prize substitutions by Winner are allowed except where required by law.

8.3        Each Winner is responsible for any and all fees, charges and taxes applicable to the Prize, which may not be issued without payment for taxes including withholding taxes and fees. Where required by law, Winner may have to pay withholding taxes to Sponsor for the latter to fulfil its tax obligations.

8.4        Sponsor reserves the right in its sole discretion to disqualify any Participant or Potential Winner who tampers or attempts to tamper with the entry process or the operation of the Raffle, provides false information, fails to provide information, conspires with others to gain an unfair advantage, or is otherwise involved in any way in manipulating, interfering, or tampering with the conduct of the Raffle, or violates the Official Rules, or acts in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. CAUTION: ANY ATTEMPT BY A PARTICIPANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE RAFFLE MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

8.5        The Participant will not make any claim against the Sponsor and its agencies for technical, hardware or software malfunctions, telephone failures of any kind, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or utilized in this Raffle which may limit the ability to participate or by any human error which may occur in the processing of the Entries in this Raffle.  Sponsor reserves the right to modify or cancel the Raffle in accordance with applicable laws if it becomes technically corrupted. In such event, Sponsor will award Prizes via random drawing from eligible entries received prior to cancellation.

8.6        SPECIFIC PRIZE RESTRICTIONS

In addition to the restrictions stated above, the below restrictions apply

8.6.1     Prize Restrictions: Business Class Roundtrip tickets on Qatar Airways operated flights to Cape Town only.

(i)      Travel Dates: Winner must travel to Cape Town, South Africa within 6 months of the prize draw. Black out dates apply: 05-08 February 2024, Easter holidays.

(ii)      Winner and companion must travel together and must have valid government-issued documents as required for the itinerary and be legally able to travel without a legal guardian or parent.

(iii)    All travel arrangements must be booked through Qatar Airways local office in Winner’s country of residence up to 30 days of prize announcement and in compliance with instructions given to the Winner. Once a flight booking has been confirmed, no changes are permitted.

(iv)    The validity period for the prize tickets may not be extended and prize tickets may not be rebooked.

(v)     Sponsor is not liable for any expense incurred as a consequence of a flight cancellation or flight delay.

(vi)    The prize tickets will be issued as electronic tickets.

(vii)   Travel is subject to availability, which are subject to change in the sole discretion of Sponsor.

(viii)  Flight schedules are subject to change without notice.

(ix)    Flight is subject to Qatar Airways Conditions of Carriage available at https://www.qatarairways.com/en-qa/legal/conditions-of-carriage.html

(x)     Winner is responsible for any and all, fees, security and passenger facility charges applicable to the Prize, which may not be issued without payment for taxes and fees (except as specified otherwise in the voucher).

(xi)    Winner is responsible for the arrangement and cost of visa(s), passport(s), and transportation to and from the point of origin, meals, health documents required by the destination and other travel expenses unless stated otherwise (including in respect of any quarantine or isolation requirements that may be in operation in any jurisdiction).

(xii)   The prize tickets do not entitle the ticket holder to any mileage credit as part of the Qatar Airways Privilege Club program.

8.6.2     Prize Restrictions

(i)            Winner is responsible for any incidental expense during the hotel stay including but not limited to meals (other than breakfast), transportation, etc.         

9.         PUBLICITY RELEASE

If a Winner consents, Sponsor will collect and use the Winner’s name and country of residence for advertising, promotional and/or publicity purposes addressed to the general public in all forms of media, including on Sponsor’s website, mobile application, social media on Sponsor’s social media official accounts in connection with the Raffle, without any obligation or consideration or counter-part whether financial or otherwise, except for the awarding of the prize to the Winner. In case that the Winner intends to create any publicity regarding his/her win on the Raffle and/or Prizes, such publicity must not contain anything that would harm and/or be detrimental to the Sponsor’s reputation.

10.        PRIVACY

10.1      Personal data submitted in connection with the Raffle will be processed to allow you to participate in the Raffle, allow us to administer the Raffle, where you are a Potential Winner to inform you of this, to process the delivery of and distribution of the Prizes, to measure the response to Raffle and for any other purposes disclosed in these Official Rules. We will process your personal data based on the Official Rules of this Raffle, in accordance with Qatar Airways Privacy Notice (as may be amended from time to time) located at https://www.qatarairways.com/en/legal/privacy-policy.html and as permitted by law. If you decline to provide the information required for your participation in the Raffle, we will not be able to enter you into the Raffle or award you a Prize.

10.2      As Sponsor of the Raffle, we may process your name, email address, country of residence, age verification documentation and personal identification documentation in accordance with applicable laws. We will retain any personal data provided for a maximum of ninety (90) days from the travel date or any longer period in order to administer these Official Rules.

11.       RELEASE OF LIABILITY

A Potential Winner who is ineligible for a Prize, or is unable to or who does not accept or utilize a Prize, for any reason will not make any claim against the Sponsor, its subsidiaries, affiliates, divisions, employees, officers, directors, representatives, mandataries, and agents, Qatar Airways Group Q.C.S.C. as well as Facebook, Instagram or Twitter (collectively, the “Releasees”). SPONSOR'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE RAFFLE SHALL BE LIMITED TO THE VALUE OF ONE PRIZE. THE RELEASEES‎ SHALL NOT BE LIABLE TO PARTICIPANTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE RAFFLE OR THESE OFFICIAL RULES INCLUDING LOSS OF PROFIT, OR REVENUE. NOTHING IN THESE OFFICIAL RULES SHALL OPERATE TO EXCLUDE OR LIMIT SPONSOR'S OR ITS AFFILIATES' LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SPONSOR'S OR ITS AFFILIATES’ NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION OR FOR ANY OTHER LIABILITY WHICH MAY NOT BE EXCLUDED OR LIMITED BY LAW.

12.       FORCE MAJEURE

EXCEPT AS OTHERWISE EXPRESSLY SET OUT IN THESE OFFICIAL RULES QATAR AIRWAYS AND ITS SUBSIDIARIES, AFFILIATES, DIVISIONS, AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM, OR DELAY IN PERFORMANCE OF, ANY OF THEIR RESPECTIVE OBLIGATIONS THAT ARE CAUSED BY EVENTS OUTSIDE OF THEIR REASONABLE CONTROL. QATAR AIRWAYS IS NOT RESPONSIBLE IF THE RAFFLE TERMINATES OR ANY PRIZE CANNOT BE USED OR REDEEMED DUE TO ACTS OF GOD, WAR, TERRORISM, EXPLOSIONS, FIRES, FLOODS, EPIDEMIC, PANDEMIC OR OTHER NATURAL CALAMITIES, BAD WEATHER, STRIKES, RIOT, CIVIL DISRUPTION, INTERNET FAILURES, OR ACTS OF THE WINNER, OR FOR ANY OTHER OCCURRENCES WHICH ARE OUTSIDE OF QATAR AIRWAYS’ REASONABLE CONTROL.

13.        DISCLAIMERS

Where permitted by law, if this Raffle cannot be administered as contemplated for any reason which is not caused by Sponsor, Sponsor reserves the right at its sole discretion in accordance with applicable laws to modify or terminate the Raffle, Winner selection, or Prizes without prior notice.

14.        GOVERNING LAW

This Raffle including the Official Rules in addition to all issues and questions concerning this Raffle will be governed by the laws of the State of Qatar, and is subject to the exclusive jurisdiction of the competent Qatari courts. THIS RAFFLE IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

Where, in relation to contracts with consumers (being individuals acting in a private capacity), the laws of your country of residence (“Laws”) require that:

1. The Laws shall apply to any such contract; and

2.  You may bring proceedings in the courts of your country of residence (“Courts”),

then the Raffle and these Official Rules shall be governed by the Laws and shall be subject to the exclusive jurisdiction of the Courts.

15.        CONTACT US

For any questions on this Raffle, please contact us at ukmarketing@uk.qatarairways.com