Take your travel experience to the next level by upgrading to Business or First Class and bask in unrivalled luxury above the clouds. Unlock the full potential of your Avios when using them to upgrade your flight.
Wherever you are going, you will enjoy world-class service and renowned hospitality. Relish unmatched privacy as you relax in your reclining seat or fully lie-flat bed. With our on-demand à la carte menu, delight in sumptuous meals whenever you like from your spacious dining area.
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*Airport upgrades are currently available at:- Africa: Abidjan, Abuja, Accra, Addis Ababa, Algiers, Alexandria, Cairo, Cape Town, Casablanca, Dar Es Salaam, Djibouti, Durban, Entebbe, Harare, Johannesburg, Kano, Khartoum, Kilimanjaro, Lagos, Luanda, Lusaka, Mahe Island, Maputo, Marrakech, Mogadishu, Nairobi, Tunis, Port Harcourt, Zanzibar
- Americas: Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Montreal, New York, Philadelphia, San Francisco, Sao Paulo, Washington
- Asia and the Pacific: Adelaide, Angeles/Mabalacat (CRK), Auckland, Almaty, Bangkok, Baku, Brisbane, Beijing (PKX), Cebu, Chongqing, Chengdu (TFU), Davao, Denpasar Bali, Guangzhou, Hangzhou, Hanoi, Ho Chi Minh, Hong Kong, Jakarta, Kuala Lumpur, Male, Manila, Melbourne, Perth, Phuket, Penang, Phnom Penh, Seoul, Shanghai (PVG), Singapore, Sydney, Tashkent, Tokyo (HND), Tokyo (NRT), Osaka
- Europe: Amsterdam, Ankara, Antalya, Athens, Adana, Barcelona, Belgrade, Berlin, Bodrum, Birmingham, Brussels, Bucharest, Budapest, Copenhagen, Dublin, Duesseldorf, Edinburgh, Frankfurt, Geneva, Mykonos, Hamburg, Istanbul (IST), Istanbul (SAW), Larnaca, Lisbon, London (LHR), London Gatwick (LGW), Lyon, Madrid, Malaga, Manchester, Milan, Moscow, Munich, Nice (NCE), Oslo, Paris, Prague, Rome, Sofia, Stockholm, Tbilisi, Vienna, Venice, Warsaw, Yerevan, Zagreb, Zurich
- Middle East: Abu Dhabi, Al Najaf, Amman, Alula, Bahrain, Baghdad, Basrah, Beirut, Dammam, Dubai, Erbil, Gassim, Isfahan, Jeddah, Kuwait, Mashhad, Medina (MED), Muscat, Riyadh, Salalah, Shiraz, Sulaymaniyah, Sharjah, Tehran, Taif
- South Asia: Ahmedabad, Amritsar, Bengaluru, Chennai, Colombo, Dhaka, Delhi, Goa, Hyderabad, Islamabad, Karachi, Kathmandu, Kochi, Kolkata, Kozhikode, Lahore, Mumbai, Multan, Nagpur, Peshawar, Sialkot, Thiruvananthapuram
Checking in or transiting through Doha- When checking in at Doha, approach the Customer Service Desk located close to rows 4 and 5, to submit your upgrade request.
- When in transit through Doha, approach the Customer Service Desks located at Concourse A, B or C. Alternatively, approach agents at the Al Mourjan, Al Safwa , Privilege Club First Class (for Platinum members) or Business Class (for Gold and Silver members) lounges.
- When checking in at other airports*, approach any Qatar Airways staff member to submit your upgrade request.
- Present your digital membership card; should award seats be available, and you have enough Avios for the upgrade, we shall give you an Upgrade Request form to fill out.
- Avios required for the upgrade will be deducted from your membership account.
- Boarding pass(es) for the upgraded class will then be issued to you.
Terms and conditions- Upgrades are applicable only on flights marketed and operated by Qatar Airways and will be issued on Qatar Airways documents (ticket numbers starting with 157).
- Bookings made on Promotional fares (Booking classes - W, P and G) are not eligible for redemption upgrades.
- Upgrade requests can be made by main members only, who must be present when requesting an upgrade for other passenger(s).
- Upgrade on departure will not be offered if the main member is not physically present to fill the upgrade form and provide proof of identification.
- Membership card and valid passport or government issued identification of main member must be presented at the time of upgrade.
- The processing of an upgrade request is subject to seat/meal availability, and shall be conducted on a first-come, first-served basis, solely at the discretion of Qatar Airways.
- Award upgrades for Qatar Airways flights from select airports are based solely on the main member’s intended day of departure and original flight date.
- Due to limited award seats in our Premium cabins, the processing of an award-upgrade request is subject to availability and will be conducted on a first-come, first-served basis. Cabin upgrades to First Class are not available on our A380 service to or from London. Cabin upgrades are not available for infants (younger than two years).
- Upgrades are permitted only within one sector from the point of departure.
- Avios deducted for an upgrade will be on a per-sector basis.
- Difference of taxes (if applicable) for the upgraded sector will have to be paid at time of the upgrade request.
- Tickets such as ID/AD, travel industry reduced rates, free/non-revenue, staff promotional or those tickets issued under some promotional fares, are not eligible for an upgrade.
- Baggage allowance will be offered as per the original ticketed cabin.
- Lounge access will be as per original ticketed class, if eligible, and is subject to availability.
- If member has requested a special meal in Economy Class, the meal may not be served in the upgraded cabin.
- All menu meal options in Premium Class are subject to availability.
- Avios will be earned based on the original booking class purchased and not on the upgraded class.
- Limited award upgrade seats are available.
- Award upgrade requests at an airport are not valid for infants (younger than two years).
- Please check your ticket or contact any Qatar Airways office for details.
- Upgrade on Departure is not applicable for passengers with Cabin Baggage (CBBG) or Extra Seat (EXST).
