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Qatar Airways Unveils a New Frequent Flyer Lounge and Reopens its Prestigious Premium Lounge at London Heathrow Terminal 4

‎ 15 September 2022

The Lounge is available to Privilege Club members and frequent flyers from oneworld Alliance partners

The award-winning airline also revealed a new dedicated Premium Check-in area at Terminal 4

LONDON, UK – World’s Best Airline enhances its passenger experience at London Heathrow Terminal 4, and unveils a new Frequent Flyer Lounge, the first of its kind outside of its home, exclusively for Privilege Club members and oneworld alliance partners.

Situated in Terminal 4, located just a floor below the Premium Lounge, the Frequent Flyer lounge is  open to Qatar Airways Privilege Club members, with access extending to Joint Business Partners like British Airways Executive Club members, and other oneworld Alliance loyalty members. The lounge boasts modern interiors overlooking the tarmac. Eligible customers can indulge in a menu comprising of a hot and cold buffet selection and a range of beverages.

Qatar Airways’ Premium Lounge in Terminal 4, the very first in the airline’s global network, has also recently reopened its doors to Qatar Airways First and Business Class passengers. The premium lounge boasts of elegant seating areas, tarmac views, a martini bar, a dedicated family area, prayer room and diverse dining options including a full buffet and an à la carte menu served to fine dining standards at the brasserie and casual dining at the Global Deli.

Further elevating the customer experience in London Heathrow, Qatar Airways has dedicated a new enclosed Premium Check-in Area exclusively for its First and Business Class customers. Within the check-in lobby area, customers are invited to lounge in a haven of tranquillity with refreshing beverages while check-in formalities are completed. With Boarding card and fast track invitation in hand, customers can arrive at our lounge with ample time to spare before boarding their flight.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “We are proud to be opening our first Frequent Flyer lounge outside of Doha, offering passengers across the oneworld Alliance network an oasis of calm and comfort in one of the world’s busiest airports. Qatar Airways is committed to serving passengers travelling from Heathrow with world-class facilities, and we hope that they will enjoy the warm Qatari hospitality offered at the Premium Lounge, FFP Lounge and the dedicated Premium Check-in area.”

Responding to growing demand for international travel, the national carrier of the State of Qatar continues to expand its network, with flights to more than 150 destinations worldwide, connecting through its Doha hub, Hamad International Airport, voted by Skytrax as the ‘World’s Best Airport’ for a second consecutive year.

Qatar Airways’ service provides UK passengers with greater access to travel to a wide range of destinations on the airline’s global network, including Australia, Thailand, India, the Maldives and the Philippines.

Qatar Airways currently operates from four UK airports, which includes five daily flights from London Heathrow increasing to six daily flights from London Gatwick, up to three daily flights from Manchester, and a daily service from Edinburgh. In addition to the UK frequencies, the airline operates to Dublin with 11 weekly flights.

About Qatar Airways

A multiple award-winning airline, Qatar Airways won the ‘World’s Best Airline’ for an unprecedented ninth time at the 2025 World Airline Awards, managed by the international air transport rating organisation, Skytrax. Qatar Airways was previously named the World’s Best Airline in 2011, 2012, 2015, 2017, 2019, 2021, 2022, and 2024.

The airline continues to be synonymous with excellence, and has yet again received recognition for ‘World's Best Business Class’, and ‘World's Best Business Class Airline Lounge’. As the leading connector in the region, Qatar Airways has also been lauded with the ‘Best Airline in the Middle East’ title for the 13 time.

Qatar Airways currently flies to over 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘Best Airport in the Middle East’ for 11 consecutive years, as well as ‘World’s Best Airport Shopping’ for the third year in a row, as voted by Skytrax. Hamad International Airport has previously been named the ‘World’s Best Airport’ by Skytrax in 2021, 2022, and 2024.

Qatar Airways was the first Airline in the Middle East to be certified to the highest level of IATA’s Environmental Assessment (IEnvA) programme, based on recognised environmental management system principles (such as ISO 14001). As an inaugural signatory to the Buckingham Palace Declaration in March 2016, Qatar Airways became the first airline globally to be certified to the industry standard for the prevention of illegal wildlife trafficking in aviation.

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