Qatar Airways also takes home ‘Best Business Class’ for the fifth consecutive year, and ‘Best Catering’ in the industry
Doha, Qatar – Qatar Airways has been named the ‘Airline of the Year’ for 2024 by the leading industry organisation, Airline Ratings. In addition to the ‘Airline of the Year’ accolade, Qatar Airways has also won ‘Best Business Class’ for the fifth consecutive year, as well as ‘Best Catering’.
The yearly Airline Ratings awards include several key categories: ‘Best In-flight Entertainment’ and ‘Best Catering’, ‘Best Cabin Crew’, ‘Best Environmental Airline’, and ‘Regional Airline of the Year’. Airlines are assessed based on various criteria including fleet age, passenger reviews, profitability, safety rating, product rating, innovation, and forward fleet orders.
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, said: “We, at Qatar Airways, stand for delivering exceptional customer experiences, and it is always reaffirming to be recognised for our relentless pursuit of service excellence. Receiving the ‘Airline of the Year’ accolade by Airline Ratings has reinforced our commitment to innovation and customer care that defines our brand.”
Airline Ratings Editor-in-Chief, Geoffrey Thomas, said: “In our objective analysis, Qatar Airways came out number one in many key areas although it was a very close scoring for the top five. The passenger reviews however scored Qatar Airways ahead of all airlines and its consistency and high standard of service delivery came through in the feedback.”
Qatar Airways leads Airline Ratings’ list of top premium airlines which includes 25 global carriers: https://www.airlineratings.com/news/qatar-airwas-worlds-best-airline-for-2024/
About Qatar Airways
A multiple award-winning airline, Qatar Airways won the ‘World’s Best Airline’ for an unprecedented ninth time at the 2025 World Airline Awards, managed by the international air transport rating organisation, Skytrax. Qatar Airways was previously named the World’s Best Airline in 2011, 2012, 2015, 2017, 2019, 2021, 2022, and 2024. The airline continues to be synonymous with excellence, and has yet again received recognition for ‘World's Best Business Class’, and ‘World's Best Business Class Airline Lounge’. As the leading connector in the region, Qatar Airways has also been lauded with the ‘Best Airline in the Middle East’ title for the twelfth time.
Qatar Airways currently flies to over 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘Best Airport in the Middle East’ for 11 consecutive years, as well as ‘World’s Best Airport Shopping’ for the third year in a row, as voted by Skytrax. Hamad International Airport has previously been named the ‘World’s Best Airport’ by Skytrax in 2021, 2022, and 2024.
Qatar Airways was the first Airline in the Middle East to be certified to the highest level of IATA’s Environmental Assessment (IEnvA) programme, based on recognised environmental management system principles (such as ISO 14001). As an inaugural signatory to the Buckingham Palace Declaration in March 2016, Qatar Airways became the first airline globally to be certified to the industry standard for the prevention of illegal wildlife trafficking in aviation.
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