Lounge services | Qatar Airways

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Lounge Products at Hub :

Qatar Airways’ Lounge products at our Hub (HIA Doha), for customers holding economy class tickets through our travel partners using Amadeus GDS for automatic pricing and EMD issuance.

Offering surroundings that rival those of any five-star hotel, Qatar Airways Al Mourjan Business Lounge redefines the world standard in airport lounge experiences. From the moment you enter, you are greeted by a stunning portrayal of Arabian heritage, a resort-like ambience, tantalising à la carte and buffet dining, and our unparalleled hospitality.

*All rates mentioned are per Adult passenger. Children have a 50% discount on adult rates.
QR Lounge Products at Hub	SSR Codes	Rates in QAR	RFISC
Al Mourjan Business Lounge	MOUR	450	MOU
First Cass Lounge	GLDL	300	GLL
Business Class Lounge	SILL	250	SLL
Premium Arrivals Lounge (Access to both Airside and Landside)	PRAL	200	PAL

Activation of QR Lounges services ancillary sales through Trade Partners using other GDS is progressing and will be communicated to you shortly.

For more information visit tradepartners.qatarairways.com

Lounge Product :	Al Mourjan Business Lounge	First Class (Gold) Lounge	Business Class (Silver) Lounge	Premium Arrivals Lounge
Service Code	MOUR	GLDL	SILL	PRAL
Pricing(ADT/CHD)	QAR 450 / QAR 230	QAR 300 / QAR 150	QAR 250 / QAR 130	QAR 200 / QAR 100
Infants	Allowed free of charge provided the accompanied ADT passenger avails the service
Journey Type	Transfer & Departure	Transfer & Departure	Transfer & Departure	For DOH Arrivals
Facilities offered	Food and Dining service Wi-Fi access Daily newspaper service and magazines Business Centre (internet access, printing, faxing and photocopying) Comfortable seating and resting areas Shower Buffet Quiet Room Family Areas TV Area Game Room Baggage Storage Prayer Rooms Smoking Lounge Parent’s room complete with nursery, baby changing facilities, play area Private/ Family Dining Area Alcoholic and nonalcoholic Beverage Bar	Food and Dining service Wi-Fi access Daily newspaper service and magazines Business Centre (internet access, printing, faxing and photocopying) Comfortable seating and resting areas Shower Buffet Smoking Lounge Alcoholic and nonalcoholic Beverage Bar	Food and Dining service Wi-Fi access Daily newspaper service and magazines Business Centre (internet access, printing, faxing and photocopying) Comfortable seating and resting areas Shower Buffet Baggage Storage Smoking Lounge Alcoholic and nonalcoholic Beverage Bar	Food and Dining service Wi-Fi access Daily newspaper service and magazines Business Centre (internet access, printing, faxing and photocopying) Comfortable seating and resting areas Shower Buffet Quiet Room TV Area Smoking Lounge
Maximum Stay	Lounge access is permitted to a maximum of 6 HOURS only
Booking Criteria	Customer must hold a Confirmed economy class ticket (QR 157 Documents only)
Eligibility	All QR Economy Class customers booked on Revenue RBD's - Y, B, H, K, M, L, V, S, N, Q, O, T, W, X
Group Bookings (RBD - G)	Please contact QR Offices.
Miles Accrual	None
Product available through	All Trade partners using Amadeus GDS
Sales Fulfilment & Payment process	Through EMD-A issuance with existing QR Sales payment methods
Time Frame	Can be booked until 24 hour prior to flight departure from origin
Changes	Permitted free of charge provided informed booking office 24 hours prior to departure. Cancellation within 24 hours are termed as No Show and EMD will be forfeited
Non-eligible passengers	Non-Revenue tickets such as Privilege Pass and Staff (AD/ID) tickets travelling in any cabin are not eligible for QR lounge product
Interline & Codeshare Flights operated by Other Carriers	Not permitted

Access to the Oryx Lounge for your Customers :

Qatar Airways is pleased to announce that your Economy Class customers can now gain access to the Oryx Lounge at Hamad international airport for a nominal fee.

The Oryx Lounge transforms passenger’s journey into an unforgettable experience. Upon entering, guests can enjoy the luxurious atmosphere and superior hospitality that sets it apart from other contemporaries.

Your customers can also choose to purchase access to a host of Qatar Airways Lounges already available under Ancillary Services.

Travel partners using Amadeus and Travelport GDS ancillary functionality can book and sell these services directly to their customers using automatic pricing and EMD-A issuance from respective offices.

For other GDS bookings, the products can be purchased through your nearest Qatar Airways office or contact centre.

*Terms and conditions apply. Please refer to GDS Ancillary catalogue on pricing value for respective services. The USD rate is as per current rate of exchange, and is subject to change.

Journey Type	Product at Hub	SSR Code	Rate (per person)
For DOH transfer /departure passengers	Oryx Lounge	ORY	Adult -QAR 200/ -USD 55 Child - 50% Infant - Free of Charge

Oryx Lounge (Qr Ancillary) Reference Guide
Lounge Product	ORYX Lounge
Service Code	ORYX
Pricing(ADT/CHD)	QAR200/QAR100
Infants	Allowed free of charge provided the accompanied ADT passenger avails the service.
Journey Type	Transfer & Departure
Facilities offered	Locker Storage Business Centre (internet access, printing, faxing and photocopying) Games room Family and baby changing room Quite zone (Limited reclining seats on a first come first serve basis) Separate smoking area 24-hour open buffet 24-hour alcohol service Washrooms and shower facility TV Areas
Maximum Stay	Lounge access is permitted to a maximum of 6 HOURS only
Booking Criteria	Customer must hold a Confirmed economy class ticket (QR 157 Documents only) with QR Flight segments only.
Eligibility	All QR Economy Class customers booked on Revenue RBD's - Y, B, H, K, M, L, V, S, N, Q, O, T, W
Group Bookings (RBD - G)	Please contact QR offices
Miles Accrual	None
Product available through	All QR Sales Offices (ATO/CTO's & Contact Centres) & through DCS while Check-in
Sales Fulfilment & Payment process	Through EMD-A issuance with existing QR Sales payment methods.
Time Frame	Can be booked until 1 hour prior to flight departure from origin
Changes	Permitted free of charge provided informed booking office 3 hours prior to departure. Cancellation within 3 hours are termed as No Show and EMD will be forfeited.
Non-eligible passengers	Non-Revenue tickets such as Staff (AD/ID) tickets travelling in any cabin are not eligible for the Oryx lounge product through QR Ancillary Service.
Interline & Codeshare Flights operated by Other Carriers	Not permitted

Product Catalogue for Amadeus GDS

First Class and Business Class passengers can access these lounge at no additional cost, while Economy Class passengers can now purchase lounge access through your offices directly using ancillary functionality.

Click here to view full document

Product Catalogue for Travelport GDS

Qatar Airways (QR) offers Premium Lounges that make customer’s journey more comfortable at Departure, Transit or Arrivals through our hub, Hamad International Airport (HIA).

Click here to view full document

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Product Catalogue for Amadeus GDS

Product Catalogue for Travelport GDS