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Automatic log out notification

Please be aware that when retrieving the booking from the below self-service, you will be automatically logged out when sent to the form page.

  • Please enter your last name.
  • Last name must include alphabetical characters only.
  • Please enter your booking reference number.
  • Please enter a booking reference number with 6 alphanumeric characters.

Carriage of pets

Please enter your booking reference and last name to submit a request for travelling with your pet.

Qatar Airways has introduced a new form to provide customers ease of access for requesting a carriage of Animals in Hold, Service Animals, and Falcons on QR flights.

The form will capture information related to processing of the request

  • Type / breed of the pet
  • Weight of pet and the container
  • Dimensions of container (length x width x height)
  • Documents for Service Animal SVAN

Learn more

Restrictions on transporting animals to and from Australia or New Zealand

Due to local regulations, Qatar Airways only accepts animals travelling to/from Australia or New Zealand as Cargo.

For further information travelling from Australia or New Zealand, please contact your nearest Qatar Airways Cargo office

When travelling to Australia, note that animals can only be transported through Melbourne (MEL). For further information, please contact Post Entry Quarantine Services at PEQservices@agriculture.gov.au or phone at 1800 900 090 or (61 3) 8318 6700 (from outside Australia)       

Pet travel requirements

Please note that there may be restrictions on carrying pets abroad. Click here to find more information, then enter your destination details under the "Visa requirements" section. Then select the "Customs" section where you will find the details for pets & birds. 

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