Yes. Bookings can be changed or cancelled if fare restrictions permit.  It is possible to change a passenger's reservation using your respective Global Distribution System.

No. Time limit extensions are not permitted on QR bookings.

No need to request for seat confirmation on waitlist segments. QR uses an auto waitlist clearance tool which reviews waitlist segment(s) of PNR's and ranks them in an order based on pre-set criterias. There is no possibility of manual intervention.

Meal: 

Yes, you can request for special meals using the 4-letter request code in the GDS.  Please note that the system will not accept any meal requests within 24 hours to departure. For a list of meals acceptable by QR,  click here for special dietary requirements.

Wheelchair: 

You may also request wheelchair for your passenger for non-medical cases only.  For medical cases, please click here

Bassinet: 

Qatar Airways provides its passengers with the facility to use a bassinet, carrycot or baby basket located at the bulkhead for use during flight. Because of the location where this can be accommodated in the aircraft, total number of bassinets, carrycot or baby basket that can be provided on a given flight are limited.

To request the use of a bassinet during a journey please contact your nearest Qatar Airways office/Contact Center or enter the request in the PNR and queue it to your local QR station. Only PNR’s having an infant passenger can be assigned the appropriate seat for the parent. A bassinet seat may be requested in advance provided that your passenger is traveling with an infant.

For tickets issued effective 15th June 2013, revalidations are no longer permitted.

Even tickets eligible for free-of-charge (FOC) changes need to be exchanged/reissued by the respective travel agencies.

There is no need to reconfirm any QR bookings as long as they are booked and associated correctly.

Under the general rule, QR does not require an “Ok to Board” VISA message each time a customer departs on his/her journey. It is the responsibility of the passenger or his/her agent to ensure that their travel documents (including passport and VISA) are in order for the destination and transfer points of the journey.

Click here for more information related to Ok to Board Guidelines

Registered Trade Portal users can submit an Ok to Board request for seamen through the OKTB for seamen self-service

Registered Trade Portal users can submit a name correction/change request through the name correction/change self-services page

QR baggage allowance is reflected on the ticket. In case ticket has not been issued, baggage allowance can be displayed when you price the itinerary.

To check the applicable RBD or booking class for an interline routing on QR stock, you will need to refer to the specific section of the fare rule.

Please get in touch with your local GDS helpdesk for assistance related to fare rules.

To calculate for the fare difference, unused tickets are re-priced using auto pricing entries using the current applicable fare at the time of reissue.  

For partially used tickets, auto price using fare applied on date of issue.

NOTE: Please use ATC entries when applicable as a priority.

We always recommend to check for minimum connecting time at respective airport in your GDS. 

RBD structure:

Click here to learn more about fare families

XP is the tax code used by QR for collection of penalties/surcharges and is non-refundable.

• Service fee
• No Show fee
• Date Change fee

Time limits are now real-time and available at EOT and hence the old GG pages have been discontinued.

It’s best to refer to the OPC (Time Limit) or SSR (for other GDS) which gets stamped on the PNR real-time.

Any passenger who does not check in for his/her flight and has not changed or cancelled the booking at least 3 hours prior to the scheduled departure time is considered as a No Show and subject to a No-Show fee.

Also, any passenger who, after checking in does not then appear at the Gate before the flight closes will also be considered a No Show.

QR penalties/fare rules for most fares are available in all GDS.

To view, enter the fare display in your GDS and make sure to indicate date of issue to retrieve a past fare then select the penalties option of the applicable fare.
The rules will be displayed as shown here.

To qualify for an extra legroom emergency exit row seat, passenger will need to meet the following safety criteria.

Passenger must be:

• 18 years of age or older.
• Able to understand the instructions printed on the Cabin Safety Card and able to follow the Cabin Crew directions in English during an emergency evacuation.
• Physically fit and strong without any medical conditions, pregnancy, or impairment related to mobility, hearing, vision or mental health.
• Travelling without infants, children, or service dogs.

Emergency seats may be re-assigned before or during the journey without any refund if the airline determines that the passenger does not meet any of the above requirements.

Our valued passengers enjoy seamless travel when you book for them a code-share flight with one of our partner airlines or rail companies, providing you with access to an extended network and additional benefits.

Click here to know more about partners and codeshare