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These guidelines have been published for confirmed 157 tickets on QR operating or code-share flights to/from Iran, Iraq, Jordan and Lebanon which are impacted by schedule change (flight cancellation, misconnection or retiming more than two hours):
Original travel by
16 January 2025
Rebooking/Rerouting
Two free reissues permitted on QR operated flights to/from Armenia/Azerbaijan/Bahrain/Cyprus/Egypt/Georgia/Iran/Iraq/Jordan/Kuwait/Lebanon/Oman/Qatar /Saudi Arabia/Turkey/UAE for travel:
- on/before 14 December 2024 in the lowest available RBD
- on/after 15 December 2024 and on/before 15 January 2025 in the same RBD as original, or if not available, up to next three higher RBDs
- on/after 16 January 2025 and on/before 31 January 2025 in the lowest available RBD
May include feeder on the operating flight of the same OAL (except of LH) and gateway into the OAL RBD permitted according to ticketed Fare Basis:
Examples
Original routing
New routing
USM QR/PG X/BKK QR X/DOH QR BGW
USM PG X/BKK QR X/DOH QR BGW/BSR/DXB
Permitted
USM QR/PG X/BKK QR X/DOH QR BGW
HKT/KUL PG X/BKK QR X/DOH QR/RJ X/AMM RJ BGW/BSR/DXB
Not permitted
Tickets to/from Beirut (BEY) on QR operated flights with original departure date on/after 15 December 2024 and on/before 12 January 2024:
- One free reissue permitted on QR operated flights to/from BEY within (+/-) 3 days from original into the lowest available RBD
Must not re-protect to higher cabin
May rebook/reroute or constitute open-jaw (e.g. DOH-THR-DOH can be rerouted for DOH-AUH/-AMM-DOH) to match the original length of stay
Endorsement
SKCHG COMM1118
Refund
- Permitted, including refund penalty waiver, based on unutilized NUC and taxes. Must not refund non-refundable unutilized taxes (except of fully unutilized YQ, YR charges and fully unutilized I6 tax)
Included
- Confirmed tickets issued in FIT PNRs
- Rebooking on QR marketing flights when operated by 6E, AA (DOH-PHL v.v.), AT (DOH-CMN v.v.), AY (DOH-ARN/CPH/HEL v.v.), BA (LON-DOH v.v.), CZ (DOH-CAN v.v.), GA (DOH-CGK v.v.), IB (DOH-MAD v.v.), JL (DOH-HND v.v.), MF (DOH-PKX/XMN v.v.), MH (DOH-KUL v.v.), WY (when no operating flight number is published)
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