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Guidelines for Virgin Australia (VA) services

Effective Date: Wednesday, 08 January 2025

These Guidelines apply to passengers holding Qatar Airways (157) tickets with confirmed reservations on QR operating flights to/from BNE/MEL/PER/SYD where passengers prefer to travel on QR code-share flights operated by VA with a shorter connecting time at DOH:

Ticketed by

10 December 2024

Original travel

on QR operating flights with connecting time at DOH 6+ hours

Rebooking on QR*VA

One free reissue permitted on QR code-share flights operated by VA into the same QR RBD as original, same origin, destination

- New connection at DOH must not exceed 6 hours

Endorsement

Must update “COMM1121” at the beginning of the Endorsements Box

Included

  • - Confirmed tickets issued in FIT/TO PNRs
  • - Please contact QR if passengers are booked in Group PNRs

Not included

Must not apply these guidelines for:

  • 1- Point-to-point travel between DOH and BNE/MEL/PER/SYD v.v.
  • 2- Rebooking of flights beyond DOH.
    Example: SYD QR X/DOH QR FRA. Must not rebook DOH – FRA.
  •  
  • 3- O&Ds which include OAL (code-share and/or interline)
  • 4- Upgrade to higher cabin
  • 5- No-show waiver
  • 6- Refund waiver
  • 7- Please contact QR if passengers are booked in Group PNRs
  • 8- Ancillary services
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