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Schedule Change

We kindly request you to follow below guidelines in relation to Schedule Changes for confirmed ticketed segments issued on Qatar Airways (157) stock or plate booked on QR and/or OAL flights

Definition

Schedule Change is a planned change or cancellation of a flight which occurs more than one day prior to schedule departure of the first impacted flight.

 

PDF version

Schedule Change Situations and Examples

CHANGE IN FLIGHT TIMINGS

Departure Time Change – Point-to-Point Itinerary

The new departure at point of origin is more than 2 hours prior to the original scheduled departure time

DOH – LHR 12:45 – 17:55 HK1  

Schedule Change on DOH – LHR. New departure time from DOH is earlier:

DOH – LHR 10:00 – 15:10 TK1

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours earlier from the originally ticketed departure time at point of origin.

Arrival Time Change – Point-to-Point Itinerary

The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time

DOH – LHR 12:45 – 17:55 HK1  

Schedule Change on DOH – LHR. New arrival time to LHR is later:

DOH – LHR 13:15 – 20:30 TK1 

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours later from the originally ticketed arrival time at point of destination.

Departure Time Change – Origin & Destination (O&D) Itinerary

The new departure at point of origin is more than 2 hours prior to the original scheduled departure time

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Schedule Change on LHR - DOH. New departure time from LHR is earlier:

LHR – DOH 13:30   – 22:45   TK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours earlier from the originally ticketed departure time at point of origin.

Arrival Time Change – Origin & Destination (O&D) Itinerary

The new arrival at final point of destination is more than 2 hours after the original scheduled arrival time

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Schedule Change on DOH – BKK. New arrival time to BKK is later:

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 03:40+1 – 15:00+1 TK1

Note: This also includes subsequent or multiple schedule changes which lead to more than 2 hours later from the originally ticketed arrival time at point of destination.

Misconnection on the same Ticket

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

The schedule change results in the misconnection at DOH (invalid connection) on the same Ticket:

LHR – DOH 18:00   – 02:50+1 TK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Note: This also includes airport or terminal change resulting in misconnection

CHANGES IN AIRPORT OF OPERATION

DOH – LHR 12:45 – 17:55 HK1

Schedule change in airport of operation (e.g. change in destination from LHR to MAN):

DOH – LHR 12:45 – 17:55 UN1

DOH – MAN 12:45 – 17:55 TK1

DOWNGRADE IN CLASS OF SERVICE

DOH – LHR 12:45 – 1755 HK1 RBD F (First Class cabin)

Schedule Change results in downgrade of cabin served (from First Class to Business Class):

DOH – LHR 12:45 – 1755 UN1 RBD F (First Class cabin)

DOH – LHR 12:45 – 1755 TK1 RBD J (Business Class cabin)

FLIGHT CANCELLATIONS

Flight Cancellation (Single Event)

LHR – DOH 16:00   – 00:50+1 HK1

DOH – BKK 01:40+1 – 12:40+1 HK1

Schedule Change results in cancellation of LHR-DOH flight. Automated reaccommodation may offer alternative connection:

LHR – DOH 16:00   – 00:50+1 UN1

DOH – BKK 01:40+1 – 12:40+1 UN1

LHR – DOH 21:55   - 06:45+1 TK1

DOH – BKK 08:00+1 – 19:00+1 TK1

Note: May also include force majeure situations beyond operating carrier`s control, such as strike, severe weather (natural) conditions, political (civil) unrest or other security concerns.

Reduction in Frequency

BBB – DOH 16:00 – 00:50+1 QR9999 HK1 WED

Schedule Change results in reduction of frequency. Wednesday`s frequency is cancelled and automated reaccommodation may offer alternative day (e.g. Thursday):

BBB – DOH 16:00 – 00:50+1 QR9999 UN1 WED

BBB – DOH 16:00 – 00:50+1 QR9999 TK1 THU

Discontinuation of Service

BBB – DOH 16:00 – 00:50+1 HK1

Schedule Change results in discontinuation of service (BBB-DOH):

BBB – DOH 16:00 – 00:50+1 UN1

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